BOOKING A HOTEL

Sample Conversation

Important Phrases:
Front Desk: Welcome to the Wyatt Hotel. How may I help you?
Traveler: _______________
Front Desk: Would you like a single or a double?
Traveler: ________________
Front Desk: May I have your name, please?
Traveler: ___________
Front Desk: Could you spell that please?
Traveler: ______________
Front Desk: How many are in your party?
Traveler: ______________
Front Desk: How many nights would you like to stay?
Traveler: ___________
Front Desk: How will you be paying?
Traveler: ____________
Front Desk: That’ll be fine. Would you like a wake-up call?
Traveler: __________ Do you have a __________?
Front desk: Yes, we do. Anything else I can help you with?


IMPORTANT PHRASES

I’d like a room.

How much is a double/single room?

How much does an extra bed cost?

Is there a pool?

What floor is the gym on?

Where is the restaurant located?

What time is checkout?

Do you accept VISA/Mastercard?

Do you serve free breakfast?


 
IMPORTANT TERMS

Room Category

Single/Double Economy
Executive Rooms
Suite Rooms
Poolside Rooms
Beachfront Rooms


Package Rate
Discount Rate
Government Tax

Extra bed
Checkout

Reserve a room
Confirm booking
Cancel my reservation

Amenities