Booking a flight

Agent: Ah, Mr. Bailey!

Agent: How are you?
Mark: Just fine, thanks.
Mark: How about you?
Agent: Fine.
Agent: What can I do for you today?
Mark: I need a little help with my reservations to Honolulu.
Agent: Let me pull up your record.
Agent: Ah, yes! On the fifteenth.
Mark: Right.
Mark: My wife Sandy's going with me.
Mark: She's going to do some research in Hawaii,
Mark: and we'd like a few days of relaxation before my conference begins.
Agent: I'll see what we can do.
Agent: When would you like to depart?
Mark: On the thirteenth.
Agent: I'll see what's available on the thirteenth.
Agent: Same flight?
Mark: Yes.
Mark: Sandy says we'll have a lot of fun, and that Hawaii always has great weather.
Agent: That's true.
Agent: And very little rain where you'll be.
Agent: Now, let's see what we can...uh-oh.
Mark: "Uh-oh"?
Mark: Sounds like there isn't much hope for the thirteenth.
Agent: Well, unfortunately, that morning flight is full, and so is the one on the fourteenth.
Agent: How about the twelfth?
Mark: No, I can't be away from work any longer than those two extra days.
Mark: What about an afternoon flight on the thirteenth, then?
Agent: That might work...uh-oh...
Agent: There's only one seat left in business class.
Mark: Then try coach.
Agent: There are a few seats available in coach.
Agent: I guess passengers look for a little comfort these days,
Agent: and a lot of them upgrade to business class--especially on long trips.
Mark: Right.
Mark: There's not much room in those coach seats.
Mark: Well, can you get us two seats together?
Agent: Mm... Yes!
Agent: Now you've run into some luck, Mr. Bailey.
Agent: I can give you two bulkhead seats together at the front of coach.
Agent: One's a window, and one's an aisle.
Agent: You'll have a little more space--nobody on either side of you, and no seats directly in front of you, either.
Mark: Now we're making progress! OK!
Agent: I'll waitlist you for business class, though, in case something opens up between now and Thursday.
Mark: All right.
Mark: Thanks a lot.

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